Our commitment to your security and privacy.
ChamberHub is built on a foundation of rigorous data protection standards, ensuring your chamber's legacy and member data remain secure and private.
Data Security & Access
Robust Encryption
Data is encrypted at rest using AES-256 and in transit using TLS 1.2 or higher, ensuring information is secure as it moves between users and our servers.
Access Control & RBAC
Access is strictly limited to authorized personnel on a need-to-know basis, following Role-Based Access Control (RBAC) and least privilege principles.
Strong Authentication
We require strong user authentication and integrate with SSO providers including Azure AD, Okta, and Google Workspace for enhanced security.
Incident Response
We maintain a documented incident response plan. In the event of a breach, we provide a 72-hour notification for all impacted clients.
Regular encrypted backups and a robust disaster recovery framework ensure your community data is always recoverable.
Cloud Infrastructure
ChamberHub is hosted on Microsoft Azure, leveraging their world-class ISO 27001, SOC 2, and GDPR compliance frameworks.
- All data currently stored in US Azure regions. European, Canadian, and APAC regional hosting planned for 2025 to support data residency requirements.
- Regular vulnerability & pen testing
- Internal SOC 2 Type II underway (2025)
Privacy & GDPR Commitment
GDPR Compliance
We maintain DPAs with all customers and utilize Microsoft Azure as a secure GDPR-compliant subprocessor.
Data Retention
Data is retained for the contract duration and securely deleted within 30 days of termination or upon request. Clients can request data deletion at any time by contacting support or their Customer Success Manager.
No Third-Party Sales
Your data is never sold or shared with third parties for marketing. We only share data to provide our service.
Privacy by Design
We regularly review and update controls to meet evolving industry standards and ensure platform reliability.
Third-Party Integrations
All third-party integrations undergo security and compliance reviews. We maintain Data Processing Agreements (DPAs) with all vendors that handle personal data.
Ready to secure your chamber?
Join 2,500+ chambers of commerce that trust ChamberHub with their most valuable asset: their community data.